Mark Rodriguez President of Auto Client Care, is an industry expert who is dedicated to training automotive dealership professionals to deliver world class service over the phone.  He understands that in today’s environment we are judged by what we say, how we say it and how our message is communicated to the people we serve.  Whether he’s conducting in dealership training or giving specialized workshops for dealer associations like GNYADA and NJCar he is striving to elevate the communication skill sets of the people he serves.